Privacy Policy
Last updated: 8/12/2025
Built By Board Ltd (“we”, “us”) respects your privacy. This policy explains what we collect and why, and how you can contact us.
Information we collect
- Site analytics: we may collect anonymised usage data (e.g., page views, referrers) to improve our site. We do not sell personal data.
- Contact details: if you email or call us, we’ll receive your contact information and whatever you share in the message.
- App data (LetterMagic): LetterMagic processes documents you upload to extract key details. Where possible we process data locally/on our servers solely to provide the service. We do not use your content to train external models.
How we use information
- To operate and improve our websites and apps.
- To respond to enquiries and provide support.
- To meet legal obligations (e.g., accounting, fraud prevention).
Data sharing
We do not sell your personal information. We may share data with service providers that help us run the service (e.g., hosting, email). These providers only process data on our instructions.
Data retention
We keep personal data only as long as necessary for the purposes above. You can ask us to delete your data where we have no legal reason to keep it.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict how we use your data. To exercise these rights, contact us at hello@builtbyboard.com.
Contact
Data controller: Built By Board Ltd (Company No. 15604498), registered in England and Wales. Email: hello@builtbyboard.com. Phone: 07356 050707.
For complaints, you can contact the UK Information Commissioner’s Office (ICO).